Withdrawal and refunds

Right of withdrawal for digital content

Consumers generally have a 14-day right of withdrawal. For digital content it expires once you expressly agree that performance begins before the withdrawal period ends and confirm that you thereby lose your right of withdrawal. You give this consent at checkout, because the story is unlocked immediately after payment.

Refunds via Lemon Squeezy

Since the purchase is made via Lemon Squeezy as reseller, refunds are processed by Lemon Squeezy. Regardless of the statutory right, we refund as a courtesy within 14 days of purchase if the story did not work technically or you have not sent it yet.

Write to [[email protected]] with your order number. After a refund the story is taken offline.

Model withdrawal form

To [Vorname Nachname], [Straße Hausnummer], [PLZ Ort], [[email protected]]: I hereby withdraw from the contract concluded by me for the provision of the following service: publication of a story, ordered on [date], order number [number]. Name, address, date, signature (only if sent on paper).